Return & Exchange Policy

At DYHYT, we value our customers and strive to provide the best products and services. While we do not offer refunds, we understand that sometimes an exchange may be necessary. To ensure your satisfaction, we offer an exchange policy for eligible products within 7 days of purchase. Please review the following guidelines for our return and exchange process:

Eligibility for Exchange:

• Only products that are unused, undamaged, and in their original packaging are eligible for exchange.
• Products must be in resalable condition, free from any signs of wear, tear, or alterations.

Exchange Period:

• Exchanges must be initiated within 7 days of the original purchase date. After this period, we regret that no exchanges can be processed.

Exchange Procedure:

• To initiate an exchange, please contact our customer service team at Info@dyhyt.com.
• You may need to provide your original purchase receipt or order confirmation as proof of purchase during the exchange process.

Inspection and Approval:

• Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria for exchange.
• If approved, we will process the exchange promptly.

Exchange Options:

• You can exchange the product for an alternative item of equal or lesser value. If the replacement item costs more, you will be responsible for paying the price difference.